FAQ
FAQ
よくある質問をまとめています。その他のご質問がお問い合わせページよりはお気軽にお問い合わせください。
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What is the procedure when ordering tatami?
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First, let's take a look. We will then check the current condition and quality of the tatami and decide whether to ``replace it,'' ``new it,'' or ``turn it inside out.'' After explaining the tatami surface (rush), the customer will consider it and the construction will be decided.
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During the tatami construction, what should I do with my belongings, such as chests of drawers and pianos, in my room?
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Basically, the chest of drawers can be left as is. Moving expenses for chests of drawers are provided free of charge. There is no need to remove the contents. However, please move only valuables and fragile items to another room. In addition, in the case of a piano, two or more workers are required, so there may be additional transportation costs. We will explain it to you during the preliminary inspection.